Data protection
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Contact
Controller
Contact us if you wish. The controller for data processing is: Matthias Reichhardt, Erfurter Str. 8, 36277 Schenklengsfeld Germany, 015563276902, matthias@pillagermany.de
Customer-initiated contact by e-mail
If you contact us proactively by e-mail for business purposes, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of processing and answering your contact request.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of contacting us.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
WhatsApp Business
If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you reside outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The data processing serves the purpose of processing and answering your contact request. For this purpose, we collect and process your mobile phone number stored on WhatsApp, if provided, your name and other data to the extent provided by you. We use a mobile device for the service, in whose address book only data of users who have contacted us via WhatsApp is stored. Thus, no personal data is transferred to WhatsApp without your prior consent to WhatsApp.
Your data will be transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and has thus committed to comply with European data protection principles. If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact and in answering your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR.
We only use your personal data to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Further information on terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account Orders
Customer Account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Reviews Advertising
Use of Judge.me
We use the "Judge.me" rating system from Judge.me Ltd (c/o Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB; "Judge.me") on our website.
Judge.me enables us to collect customer reviews and display them on our website to give you an insight into the quality of our services.
After an order, you may receive an invitation from us or Judge.me to submit a review and then submit a review. The following data, among others, may be processed by us or Judge.me: e-mail address, name, telephone number, address, information about your device (IP address, information about your web browser and the operating system used), information about the purchased product or the service used (order number, product details), the content of your review and the star rating you have given, your product photos or videos (if you have attached them to your product review). This data may also be used for the purpose of verifying your review.
Judge.me uses technologies such as cookies.
Your data may be transferred outside the EU to the United Kingdom. For the United Kingdom, an adequacy decision of the EU Commission is available.
Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified under the TADPF. This data transfer takes place on the basis of special contracts that have been approved for use in the United Kingdom and that offer the same protection that personal data has in the United Kingdom.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR, provided that you have expressly consented to the transfer of your data and the receipt of the review request. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
Further information on data protection when using Judge.me can be found at: https://judge.me/privacy.
We use your e-mail address to send you information and offers via newsletter, provided that you have expressly consented to this. The data processing serves exclusively the purpose of promotional contact. For this purpose, we process your e-mail address and, if applicable, other data that you voluntarily provided when registering for our newsletter.
Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your e-mail address in a so-called blacklist to prevent you from receiving newsletter e-mails from us in the future. This storage is based on Art. 6 (1) lit. f GDPR due to our and your legitimate interest in preventing the renewed use of your e-mail address for sending our newsletter. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.
Use of the e-mail address for sending direct advertising
We use your e-mail address, which we received in connection with the sale of goods or services, for the electronic dispatch of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising your right to object can be found in the imprint. You can also use the designated link in the promotional e-mail. No costs other than the transmission costs at the basic rates will be incurred for this.
Disclosure of email address to shipping company for information on shipping status
We will disclose your email address to the shipping company as part of the contract processing, provided you have expressly agreed to this during the order process. The purpose of the disclosure is to inform you about the shipping status via email. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us or the shipping company, without affecting the legality of the processing carried out based on the consent until withdrawal.
Use of an external ERP system
We use an ERP system for contract processing as part of order processing. For this purpose, your personal data collected during the order will be transmitted to
easybill GmbH, Düsselstr. 21, 41654 Kaarst
.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 para. 1 lit. b GDPR.
Payment Service Provider
Use of PayPal
On our website, we use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of PayPal Express
On our website, we use the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxemburg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service PayPal Express. To integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. Further information on data processing when using the payment service PayPal Express can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Use of PayPal Checkout
On our website, we use the payment service PayPal Checkout from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
Cookies may be stored, which enable the recognition of your browser. The data processing taking place as a result is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are considered in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when PayPal provides advance payment.
You have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation by notifying PayPal. The provision of data is required for the conclusion of the contract with your desired payment method. Failure to provide the data will result in the contract not being able to be concluded with your chosen payment method.
Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Art. 6 para. 1 lit. b GDPR. For the implementation of this payment method, the data may then be passed on by PayPal to the respective provider. This processing is based on Art. 6 para. 1 lit. b GDPR. Local third-party providers may include, for example:
Purchase on account via PayPal
When paying via invoice, the data required for payment processing is first transmitted to PayPal. To process this payment method, PayPal then transmits the data to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. Ratepay may carry out a credit assessment based on mathematical-statistical procedures (probability or score values) using credit agencies, following the process described above. The data processing serves the purpose of credit assessment for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default if Ratepay makes an advance payment. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Shopify Payments
On our website, we use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify"). In this case, payment processing is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The data processing serves the purpose of being able to offer you payment via the Shopify Payments service. By selecting and using a corresponding "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are considered in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when Stripe provides advance payment.
You have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation by notifying Stripe. The provision of data is required for the conclusion of the contract with your desired payment method. Failure to provide the data will result in the contract not being able to be concluded with your chosen payment method.
Further information on data processing when using the Shopify Payments service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
Further information on data processing during payment processing via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.
Analysis Ad Tracking Communication
Use of Google Analytics 4
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website and internet usage to the website operator.
Among other things, the following information can be collected: IP address, date and time of page view, click path, information about the browser and device you use, pages visited, referrer URL (website from which you accessed our website), location data, purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and all other data Google has about you.
The IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles. Both Google and US government authorities have access to your data.
Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites, at https://policies.google.com/privacy?hl=de&gl=de and at https://business.safety.google/privacy/.
Use of Shopify statistics
On our website, we use the statistics and analytics functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") as part of order processing. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored and provided in reports, analyses, and statistics for marketing and optimization purposes. Among other things, the following device information is collected and processed: Information about the web browser, IP address, time zone, and some of the cookies installed on your device. When you navigate the website, information about visited web pages or products, the referrer URL (website from which you accessed our website), and information about how you interact with the website are also collected. Technologies such as cookies, as well as web beacons, tags, and pixels (electronic files for collecting information about how you navigate the website) are used for this purpose.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz, information on the data processing agreement at https://www.shopify.com/de/legal/dpa, and information on the cookies used at https://www.shopify.com/de/legal/cookies.
Plug-ins and Other
Use of Google Maps
We use the function for embedding Google Maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website.
The function enables the visual display of geographic information and interactive maps. When pages with embedded Google Maps are called up, Google also collects, processes, and uses data from website visitors.
Your data may also be transmitted to the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on the collection and use of data by Google can be found in Google's privacy policy at https://www.google.com/privacypolicy.html. There, in the Privacy Center, you also have the option to change your settings so that you can manage and protect your data processed by Google.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is an affiliated company of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The “Enhanced Privacy Mode” option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transmitted to the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on the collection and use of data by YouTube and Google, your rights in this regard, and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.
Data Subject Rights and Storage Period
Duration of storage
After complete contract processing, the data will first be stored for the duration of the warranty period, then, taking into account statutory, in particular tax and commercial law, retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
Subject to the legal requirements, you have the following rights under Art. 15 to 20 GDPR: Right to information, rectification, erasure, restriction of processing, data portability.
Furthermore, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for direct marketing purposes.
Right to complain to the supervisory authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint, among other places, with the supervisory authority responsible for us, which you can reach at the following contact details:
Hessian Commissioner for Data Protection and Freedom of Information
Postfach 3163
65021 Wiesbaden
Tel.: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
Email: poststelle@datenschutz.hessen.de
Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
After a successful objection, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After a successful objection, we will stop processing the data concerned for direct marketing purposes.
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Each time our website is accessed, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offering.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, an adequacy decision of the EU Commission exists. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offering.
Contact
Controller
Contact us if you wish. The controller for data processing is: Matthias Reichhardt, Erfurter Str. 8, 36277 Schenklengsfeld Germany, 015563276902, matthias@pillagermany.de
Customer-initiated contact by e-mail
If you contact us proactively by e-mail for business purposes, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of processing and answering your contact request.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of contacting us.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
WhatsApp Business
If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you reside outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The data processing serves the purpose of processing and answering your contact request. For this purpose, we collect and process your mobile phone number stored on WhatsApp, if provided, your name and other data to the extent provided by you. We use a mobile device for the service, in whose address book only data of users who have contacted us via WhatsApp is stored. Thus, no personal data is transferred to WhatsApp without your prior consent to WhatsApp.
Your data will be transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and has thus committed to comply with European data protection principles. If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact and in answering your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR.
We only use your personal data to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Further information on terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account Orders
Customer Account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Collection, processing and transfer of personal data for orders
When placing an order, we only collect and process your personal data to the extent necessary to fulfill and process your order and to process your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you.
Your data may be passed on to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing and IT service providers, for example. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to a minimum.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, an adequacy decision of the EU Commission exists. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.Reviews Advertising
Use of Judge.me
We use the "Judge.me" rating system from Judge.me Ltd (c/o Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB; "Judge.me") on our website.
Judge.me enables us to collect customer reviews and display them on our website to give you an insight into the quality of our services.
After an order, you may receive an invitation from us or Judge.me to submit a review and then submit a review. The following data, among others, may be processed by us or Judge.me: e-mail address, name, telephone number, address, information about your device (IP address, information about your web browser and the operating system used), information about the purchased product or the service used (order number, product details), the content of your review and the star rating you have given, your product photos or videos (if you have attached them to your product review). This data may also be used for the purpose of verifying your review.
Judge.me uses technologies such as cookies.
Your data may be transferred outside the EU to the United Kingdom. For the United Kingdom, an adequacy decision of the EU Commission is available.
Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified under the TADPF. This data transfer takes place on the basis of special contracts that have been approved for use in the United Kingdom and that offer the same protection that personal data has in the United Kingdom.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR, provided that you have expressly consented to the transfer of your data and the receipt of the review request. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
Further information on data protection when using Judge.me can be found at: https://judge.me/privacy.
Review reminder
After your order, we would like to ask you to rate your purchase with us.
For this purpose, we use your personal data (name, e-mail address, order information) independently of the contract processing, to send you a review reminder by e-mail after an order, provided that you have expressly agreed to this.
The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by using the corresponding link in the e-mail or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation.
Use of the e-mail address for sending newslettersAfter your order, we would like to ask you to rate your purchase with us.
For this purpose, we use your personal data (name, e-mail address, order information) independently of the contract processing, to send you a review reminder by e-mail after an order, provided that you have expressly agreed to this.
The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by using the corresponding link in the e-mail or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation.
We use your e-mail address to send you information and offers via newsletter, provided that you have expressly consented to this. The data processing serves exclusively the purpose of promotional contact. For this purpose, we process your e-mail address and, if applicable, other data that you voluntarily provided when registering for our newsletter.
Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your e-mail address in a so-called blacklist to prevent you from receiving newsletter e-mails from us in the future. This storage is based on Art. 6 (1) lit. f GDPR due to our and your legitimate interest in preventing the renewed use of your e-mail address for sending our newsletter. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.
Use of the e-mail address for sending direct advertising
We use your e-mail address, which we received in connection with the sale of goods or services, for the electronic dispatch of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising your right to object can be found in the imprint. You can also use the designated link in the promotional e-mail. No costs other than the transmission costs at the basic rates will be incurred for this.
Use of the e-mail address for availability notifications
We offer a product availability notification service on our website. If an item is temporarily unavailable, you have the option to enter your e-mail address for the respective item and be informed by us via e-mail when it becomes available, provided you have consented to this. You will receive a one-time e-mail notification about the availability of the respective item once it is available. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the availability notification at any time by notifying us. Your e-mail address will then be removed from the mailing list.
Shipping Service Provider ERP System We offer a product availability notification service on our website. If an item is temporarily unavailable, you have the option to enter your e-mail address for the respective item and be informed by us via e-mail when it becomes available, provided you have consented to this. You will receive a one-time e-mail notification about the availability of the respective item once it is available. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the availability notification at any time by notifying us. Your e-mail address will then be removed from the mailing list.
Disclosure of email address to shipping company for information on shipping status
We will disclose your email address to the shipping company as part of the contract processing, provided you have expressly agreed to this during the order process. The purpose of the disclosure is to inform you about the shipping status via email. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us or the shipping company, without affecting the legality of the processing carried out based on the consent until withdrawal.
Use of an external ERP system
We use an ERP system for contract processing as part of order processing. For this purpose, your personal data collected during the order will be transmitted to
easybill GmbH, Düsselstr. 21, 41654 Kaarst
.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 para. 1 lit. b GDPR.
Payment Service Provider
Use of PayPal
On our website, we use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of PayPal Plus
On our website, we use the payment service PayPal Plus from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, or direct debit via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
For individual payment methods such as credit card via PayPal, or direct debit via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are considered in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when PayPal provides advance payment.
You have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation by notifying PayPal. The provision of data is required for the conclusion of the contract with your desired payment method. Failure to provide the data will result in the contract not being able to be concluded with your chosen payment method.
On our website, we use the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxemburg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service PayPal Express. To integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. Further information on data processing when using the payment service PayPal Express can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Use of PayPal Checkout
On our website, we use the payment service PayPal Checkout from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
Cookies may be stored, which enable the recognition of your browser. The data processing taking place as a result is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are considered in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when PayPal provides advance payment.
You have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation by notifying PayPal. The provision of data is required for the conclusion of the contract with your desired payment method. Failure to provide the data will result in the contract not being able to be concluded with your chosen payment method.
Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Art. 6 para. 1 lit. b GDPR. For the implementation of this payment method, the data may then be passed on by PayPal to the respective provider. This processing is based on Art. 6 para. 1 lit. b GDPR. Local third-party providers may include, for example:
- Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Purchase on account via PayPal
When paying via invoice, the data required for payment processing is first transmitted to PayPal. To process this payment method, PayPal then transmits the data to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. Ratepay may carry out a credit assessment based on mathematical-statistical procedures (probability or score values) using credit agencies, following the process described above. The data processing serves the purpose of credit assessment for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default if Ratepay makes an advance payment. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Shopify Payments
On our website, we use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify"). In this case, payment processing is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The data processing serves the purpose of being able to offer you payment via the Shopify Payments service. By selecting and using a corresponding "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are considered in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when Stripe provides advance payment.
You have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation by notifying Stripe. The provision of data is required for the conclusion of the contract with your desired payment method. Failure to provide the data will result in the contract not being able to be concluded with your chosen payment method.
Further information on data processing when using the Shopify Payments service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
Further information on data processing during payment processing via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that in this case you may not be able to fully use all functions of this website.
Under the links below, you can find information on how to manage (including deactivating) cookies in the most common browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.
The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Analysis Ad Tracking Communication
Use of Google Analytics 4
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website and internet usage to the website operator.
Among other things, the following information can be collected: IP address, date and time of page view, click path, information about the browser and device you use, pages visited, referrer URL (website from which you accessed our website), location data, purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and all other data Google has about you.
The IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles. Both Google and US government authorities have access to your data.
Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites, at https://policies.google.com/privacy?hl=de&gl=de and at https://business.safety.google/privacy/.
Use of Shopify statistics
On our website, we use the statistics and analytics functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") as part of order processing. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored and provided in reports, analyses, and statistics for marketing and optimization purposes. Among other things, the following device information is collected and processed: Information about the web browser, IP address, time zone, and some of the cookies installed on your device. When you navigate the website, information about visited web pages or products, the referrer URL (website from which you accessed our website), and information about how you interact with the website are also collected. Technologies such as cookies, as well as web beacons, tags, and pixels (electronic files for collecting information about how you navigate the website) are used for this purpose.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz, information on the data processing agreement at https://www.shopify.com/de/legal/dpa, and information on the cookies used at https://www.shopify.com/de/legal/cookies.
Use of Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data, and thus do not serve for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page. Each Google Ads customer receives a different cookie. Therefore, it is not possible for cookies to be tracked across the websites of Ads customers.
The information obtained with the help of the conversion cookie serves the purpose of generating conversion statistics. This tells us the total number of users who have clicked on one of our ads and have been redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that allows us to personally identify users.
Your data may be transmitted to Google LLC servers in the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data, and thus do not serve for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page. Each Google Ads customer receives a different cookie. Therefore, it is not possible for cookies to be tracked across the websites of Ads customers.
The information obtained with the help of the conversion cookie serves the purpose of generating conversion statistics. This tells us the total number of users who have clicked on one of our ads and have been redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that allows us to personally identify users.
Your data may be transmitted to Google LLC servers in the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or comparable technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/ or https://business.safety.google/privacy/
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/ or https://business.safety.google/privacy/
Use of Shopify Inbox
We use the live chat system Shopify Inbox on our website from Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") as part of order processing. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The data processing serves the purpose of direct and efficient communication between you and us as the provider. For the operation of the system and for the purpose of optimizing the service, data is stored and processed.
To operate the live chat system, cookies may be used that enable the recognition of the browser. The following information may be collected and processed: IP address and personal data provided by you when using the chat system.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz and https://www.shopify.com/de/legal/dpa.
We use the live chat system Shopify Inbox on our website from Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") as part of order processing. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The data processing serves the purpose of direct and efficient communication between you and us as the provider. For the operation of the system and for the purpose of optimizing the service, data is stored and processed.
To operate the live chat system, cookies may be used that enable the recognition of the browser. The following information may be collected and processed: IP address and personal data provided by you when using the chat system.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz and https://www.shopify.com/de/legal/dpa.
Plug-ins and Other
Use of Google Maps
We use the function for embedding Google Maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website.
The function enables the visual display of geographic information and interactive maps. When pages with embedded Google Maps are called up, Google also collects, processes, and uses data from website visitors.
Your data may also be transmitted to the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on the collection and use of data by Google can be found in Google's privacy policy at https://www.google.com/privacypolicy.html. There, in the Privacy Center, you also have the option to change your settings so that you can manage and protect your data processed by Google.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is an affiliated company of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The “Enhanced Privacy Mode” option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transmitted to the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation.
Further information on the collection and use of data by YouTube and Google, your rights in this regard, and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.
Data Subject Rights and Storage Period
Duration of storage
After complete contract processing, the data will first be stored for the duration of the warranty period, then, taking into account statutory, in particular tax and commercial law, retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
Subject to the legal requirements, you have the following rights under Art. 15 to 20 GDPR: Right to information, rectification, erasure, restriction of processing, data portability.
Furthermore, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for direct marketing purposes.
Right to complain to the supervisory authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint, among other places, with the supervisory authority responsible for us, which you can reach at the following contact details:
Hessian Commissioner for Data Protection and Freedom of Information
Postfach 3163
65021 Wiesbaden
Tel.: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
Email: poststelle@datenschutz.hessen.de
Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
After a successful objection, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After a successful objection, we will stop processing the data concerned for direct marketing purposes.
